How Can We Serve You?
*Note: Please do not use this web form to schedule a CARTA Go or Care-A-Van trip. To schedule a trip, please call our customer service line at 423-629-1473.
Chattanooga Area Regional Transportation Authority (CARTA)
1617 Wilcox Blvd.
Chattanooga, TN 37406
Go to CARTA on Google Maps
Phone Numbers:
Information Line: 423-629-1473
Monday – Saturday 4:30 a.m. – 7:00 p.m.
Administrative Offices: 423-629-1411 ~ Fax: 423-698-2749
Monday – Friday 8:00 a.m. – 5:00 p.m.
Relay Service 711
The State of Tennessee provides a free, state-wide assisted relay service at 711 so people who use text telephone (TTY) or other assisted device are able to have phone conversations with people who do not have TTY numbers.
This confidential service is available 24 hours a day, seven days a week from anywhere in the United States. There is no charge to either person in the conversation. Since operators who answer use voice and TTY, dialing 711 works whether or not the person placing the call is using a TTY.
Outside of the state, Tennessee residents may call the following numbers:
800-848-0298 — Person with TTY calling someone without TTY.
800-848-0299 — Person without TTY calling someone with TTY.